The mission at City Care Family Practice is a simple one: Provide comprehensive, quality care to every member of the family in a neighborhood practice that emphasizes individual attention. To do that, the practice relies on the expertise of a team of family medicine experts, led by Bruce K. Chung, MD, Karthik Karibandi, MD, Pearl Lui, MD, and McCall Helstrom, PA. The experienced and compassionate medical team provides care for patients in the Lower Midtown area on the east side of Manhattan in New York, from newborns on up to the most senior member of the family.
City Care Family Practice stresses three things in its practice: ability, availability, and affability. To the first point, the team of medical experts can handle almost all family medical needs, from vaccinations and annual check-ups to the management of chronic conditions and heart health. When it comes to availability, the practice is open six days a week to accommodate even the busiest family’s schedule.
Rounding out the three As is affability. City Care Family Practice prides itself on being a local practice that caters to the community. The staff gets to know their patients by name, and they take an interest in every person who walks through the door, ensuring that all their medical needs are met.
In order to provide care for every member of the community, City Care Family Practice offers services in English, Japanese, and Burmese.
Call or request your appointment online today!
Services we’re offering to our patients
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We greatly value the kind words shared by our patients. Their positive experiences reflect our commitment to excellent care. We appreciate their trust and are dedicated to continuing to provide high-quality services to everyone we serve.
Today’s visit was excellent! Dr. Karibandi was very attentive and addressed all of our concerns thoroughly. The staff were also wonderful—kind, professional, and welcoming. We truly appreciate the care and attention we received. Thank you!
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D.S
Dr. Liu is the best physician ever. She respects your opinion and choices regarding your health. Managing your health is like a partnership with her. She is not into ordering multiple tests that are unnecessary. This is the way primary care should be. Respect and compassion for patients. It took me awhile to look for a physician I can work with in maintaining my health. The office is also clean and well organized. Staff on the front desk are very helpful and with excellent customer service skills. Highly recommended
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R.S
Doctor Karibandi is everything a doctor should be across all doctor types. I haven't been in there for anything too complicated but even for the regular and routine he's very focused, serious, and thoughtful and considers all the treatment options. I was there recently for some blood pressure and I was glad that he didn't just write a prescription and move on to the next patient which I think a lot of doctors would have. He took a good look at my chart and suggested that before medication we try some other more basic options. I appreciated being treated as an individual and having options. He listens, is highly organized, and communicates everything from a place of sincere professional care. He's a great doctor.
M
M.S
Dr Chung is the best GP’s experience I ever had for the last 30 years! I was lucky to come across his practice by chance and have referred several patients to him. He is very knowledgeable, competent, modern, good listener, informative, positive, humble and has humor. He has always referred me to the best specialists in NYC. His STAFF IS EXTRAORDINARY!! Very well trained, organized, friendly, well equipped, no waiting time, professional and client-oriented. His office practice is always super clean, modern decor, and pleasant. They moved to a wider spacious floor, expanded it with many in-office services, lab and testing abilities. And the location midtown is very convenient, next to a central subway hub and 34th St. I strongly recommend Dr. Bruce Chung!
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S.C
I have been a patient to Dr. Chung since 2012. Dr. Chung is experience, knowledgeable, warm and always answered all my questions. I also love that I can check my medical information from patient portal via my phone/tablet through healow app, all my records are easily accessible. Their office is clean, quiet and comfortable in the waiting room, excellent service by all the staffs, I was in and out of the office within an hour. Highly recommend this place to friends and family.
M
M.HT
I've been going to Dr. Lui for a number of years now and I, without any doubt, will continue to do so. I feel heard and understood. She's also incredibly professional with a very welcoming demeanor. For all the nonsense my body has put everyone through, she's been great. On a completely different note, the office itself is super cute and I've never had any problems there.
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G.F
What i hate most about ADHD is that i'm abrupt when i don't mean to be. McCall was able to recognize/tolerate this, and the patience to really help me understand my options to deal with anxiety. What's better than that feeling of relief when you figure out what's wrong? -- figuring out what it feels like to fully trust your doc
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fsm
I have been a patient of Dr. Chung for more than 20 or so years. I have always found him to be an outstanding listener with a skill of putting himself in the patient's shoes. He always takes his time and discusses various options of treatment and takes a keen interest in the lives of his patients. He is always personable and friendly and runs a tight ship. His staff respect and admire him which is apparent when you visit the practice. I recently told one of his staff that I have been his patient almost at the outset of his practice and have never felt a need to change. She responded, "If I had started out with Dr. Chung, I would never have wanted to change either." A great testament. I recently had a blood pressure issue and Dr. Chung prescribed something he thought would help. It has been less than week and I have already witnessed a marked difference, giving me an overall feeling of well being. I cannot recommend Dr. Chung more highly and am grateful for his continued service to the community. Thank you Dr. Chung.
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T.H
Dr. Lui’s office is a pleasure to visit. Everyone is polite, there is good jazz playing, it tastefully decorated and is extremely clean. The sign in process is easy and tech driven. All the nurses and techs are skillful and efficient. And Dr. Lui is excellent. She’s practical and thorough and takes time to explain the exam and what she is seeing. She offers a good mix of cutting edge methods and old fashioned personal care.
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R.S
Have been coming to City Care Family Practice since moving to the city less than a year ago. All the staff are wonderful and very nice. Dr Karibandi is an excellent PCP and I never feel rushed when I see him. Nothing but good things to say about the practice!
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S.P
I've been going to Dr.Chung for years and him and his staff are great. The staff is friendly and helpful. Dr Chung is also friendly, courteous, professional, and really takes the time to explain things to you so that you never feel rushed.
C
C.T
Dr. Chung was very nice and knowledgeable. The friendly stuff and knowledgeable drs.
He is very thoughtful.
K
K.K
Quick and easy visit. They told me everything I needed to know and the nurse was very kind.
D
D.R
Dr Chung is awesome! I’ve been going to him for years.!!
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R.Y
Dr. Lui was friendly, patient, and informative. I was seen on time. She has welcoming and knowledgeable staff.
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A.M
I was very impressed by Dr. Chung at my first annual check-up with him recently. He gave me a thorough examination, and answered all of my questions very fully. He has an engaging manner, and I have full confidence in him.